Author: Kritik Garg
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Salesforce Lead vs Opportunity: Which One Should You Focus On?
In the world of sales, managing potential customers effectively can make or break your business. In Salesforce, two key terms you’ll often come across are “Leads” and “Opportunities.” While both represent prospects and they are at different stages in the sales journey. Understanding Salesforce Leads vs Opportunities is key to converting more leads into successful…
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What Is Integration? 5 Big Benefits of Salesforce Integration
What Is Integration? Each enterprise has unique requirements and the software they use works differently. They are designed in different languages and possess their customized business logic, data storage, security, and visual representation. This is where Salesforce integration solution comes in. Salesforce integration establishes and handles entire communication between Salesforce CRM and other apps, using…
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Salesforce Customer Community Vs Customer Community Plus
In Salesforce, creating an effective and engaging platform for your customers to interact with your business can be achieved through the use of Customer Community and Customer Community Plus licenses. These are designed to provide companies with a platform to engage with their customers, but they come with varying features, functionality, pricing, and use cases.…
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Email to Case in Salesforce
Imagine a customer sends an email asking for help with a product issue. Instead of manually opening the email, creating a support ticket, and assigning it to the right team member, Salesforce’s “Email to Case” feature automatically converts that email into a support case. The system captures the customer’s request, organizes it, and assigns it…
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Salesforce Experience Cloud – Build Free Public site
Today, having just a website isn’t enough for businesses. They need dynamic online spaces to engage with customers, partners, and employees. That’s where Salesforce Experience Cloud steps in. It’s a flexible platform that enables businesses to build personalized communities, portals, and websites. In this guide, we’ll walk you through everything you need to know about…
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What is a Security Token in Salesforce
Salesforce is one of the most popular used CRM platforms in the world, and with its wide use, strong security is very important. One key part of Salesforce security is the security token. When accessing Salesforce via third-party applications or tools, just a username and password might not be enough. This is where security tokens…
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How to Add a Salesforce Web to Lead Form WordPress: A Complete Guide
Introduction to salesforce web to lead form wordpress Web-to-Lead is a powerful feature in Salesforce that allows you to capture lead information directly from your website. By implementing Web-to-Lead forms on your WordPress site, you can streamline your lead generation process and automatically create new leads in your Salesforce CRM. Key benefits of using Salesforce…
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Salesforce vs WordPress : Features, Pricing & Capabilities Compared
In today’s fast-paced digital world, businesses are relying more on powerful platforms to improve operations, engage customers, and streamline processes. Two of the most popular platforms are Salesforce and WordPress. While both offer a range of benefits, they serve different purposes and excel in different areas. Understanding their strengths is key to choosing the right…
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Salesforce Web to Case: 101 Guide
Introduction Capture customer support requests from your website and route them to Salesforce effortlessly with Web-to-Case. This powerful feature lets you create custom forms to collect data and automatically generate up to 5,000 new case records daily, boosting response times and productivity. In this guide, you’ll learn how Web-to-Case works, its benefits, and step-by-step instructions…
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5 WordPress Forms Compatible with Salesforce
In today’s digital world, managing customer relationships is key to business success. Combining WordPress and Salesforce can make this easier. Salesforce handles customer data, while WordPress is great for creating websites. But how do you connect them? Integrating WordPress forms with Salesforce helps businesses collect leads, automate tasks, and store customer info in one place.…