Category: Business User
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How to Connect Live Agent Chat to Service Cloud Console
In this 10-minute guide, we’ll walk through the essential steps to set up Live Agent and integrate it into the Salesforce Service Cloud console. Following these best practices will have your team up and running with integrated chat support in no time. Before checking out this post check out How to Implement Salesforce Live Agent…
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Salesforce’s Sales Path: Your Blueprint for Sales Success
Sales Path, within the Salesforce ecosystem, is a tool specifically designed to guide sales representatives through the stages of the sales process. It provides a structured approach by displaying the key stages and fields for each step of the sales cycle. This feature is especially beneficial in ensuring that sales teams adhere to best practices…
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What is the sales process in Salesforce? How to Create
Introduction In Salesforce, the sales process refers to a series of stages and steps that a sales team follows to convert leads into opportunities and ultimately close deals with customers. By using a sales process, your sales reps can take potential customers from being unaware of their needs to purchasing your products or services to…
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Top 10 Salesforce Job Board – Guaranteed to Elevate Your Career
Are you on the hunt for a Salesforce role or looking to hire a skilled Salesforce professional? The right job board can make all the difference. In the expanding world of Salesforce, specialized job boards offer a focused platform for job seekers and employers alike. This guide introduces you to the top Salesforce job boards,…
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How Freelance Salesforce Administrator Supercharge Your Startup
If a business is using Salesforce and wants to utilize it at 100%, there is no doubt it requires an Admin who takes care of Salesforce. Parallel to Salesforce, the freelance economy, especially in the tech sector, is growing faster. People are looking for flexibility, not the 9-to-5 traditional job. When these two worlds –…
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10 Mistakes to Avoid When Hiring a Salesforce Developer
When it comes to hiring a Salesforce developer, the process can be challenging. Salesforce has changed the way businesses handle customer relations. This has made more companies want skilled Salesforce developers. But, finding the right one to hire isn’t always easy. In this guide, we outline ten common mistakes to watch out for and offer…
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An Overview of Salesforce Digital Engagement
Introduction to Salesforce Digital Engagement What is digital engagement? Digital engagement refers to the process of using digital channels to connect with customers and build relationships with them. This includes all online interactions, such as email, social media, chat, messaging apps, and other digital touchpoints. Digital engagement is crucial for modern businesses, as more and…