Category: Quick Start
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What is CRM? – Use, Benefits & Future in the next 10 Years
What is CRM? Basic Definition of CRM CRM stands for Customer Relationship Management and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining, and acquiring customers. A simple definition of CRM When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management,…
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Kickstarting Your CRM Journey: A Salesforce Quick Start Guide
CRM systems, especially Salesforce, play a significant role in modern business operations. Beginning with Salesforce in the right manner sets the foundation for successful interactions with the platform. Starting with Salesforce can lead to better customer management and improved business outcomes. Salesforce Quick Start Basics For newcomers to Salesforce, it’s helpful to grasp its core…