Category: Salesforce Basic
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What is CRM? – Use, Benefits & Future in the next 10 Years
What is CRM? Basic Definition of CRM CRM stands for Customer Relationship Management and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining, and acquiring customers. A simple definition of CRM When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management,…
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Ultimate guide on Opportunity in Salesforce
To grow your business, the word “deal” plays an important role. Salesforce is well-known for helping businesses organize and manage customer information. But what makes it even more powerful is its “Opportunity” feature which helps businesses to track potential sales and customer interactions from start to finish and making it easier to close deals &…
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Salesforce Sandboxes 101: Everything about Pricing, Types & Features
When using Salesforce, it’s important to have a safe space to test and try out changes without affecting your real data. This is where sandboxes come in. It lets you experiment with new features or make changes without risking your business operations. In this guide, we’ll explain what Salesforce sandboxes are, how much they cost,…
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What Nobody Told You About Salesforce: A 5-Minute Crash Course
You may find out a lot of posts, articles, and videos explaining What is Salesforce, How Businesses are growing with Salesforce? What is CRM? Sales cloud etc. But no one talks about Why and from where these words come from. Everything starts from Digital Transformation, So Before we understand Salesforce, we have to understand what…
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Improve Productivity while working on Salesforce (10 min read)
1. Salesforce Chatter (Tool): Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location. Chatter lets users collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps…
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Find Salesforce Edition
Salesforce is a powerful platform, but did you know there are different Salesforce editions? Each edition comes with different features, limits, and pricing. Knowing which edition you’re using is important because it affects what you can do with Salesforce and how much you pay. In this post, we’ll show you how to find your Salesforce…