Category: Salesforce Customization
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Email Automation via Email Action Salesforce within 5 min
The Email action in Salesforce lets you send emails from flow within Salesforce. It is usually activated by a Flow. This allows you to send an email using an email template and attach files or specify recipients dynamically, depending on your needs.
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Controlling Field in Salesforce – Best Practices & Techniques in 10 min
Controlling field in Salesforce, is a field that determines the behavior, visibility, or values of other fields on the same object or related objects. It acts as a guiding force, influencing the data entry process and ensuring consistency and accuracy across various aspects of your Salesforce org. By leveraging these fields, you can tailor the…
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Global Picklist in Salesforce – Eliminate Data Headaches in 7 min
What are Global Picklist in Salesforce? Benefits of Using Global Picklist Standardized Data Entry Global picklists enforce consistent data entry by providing a pre-defined set of values to choose from. – This eliminates the risk of typos, misspellings, or inconsistent abbreviations, which can lead to data quality issues. By ensuring that everyone is selecting values…
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Address Fields in Salesforce – How to Create and Manage
Introduction In Salesforce, the standard address field is a compound field that allows you to store and manage address information for records. It is called the “Address” field type and is commonly used in various standard and custom objects. The Address field in Salesforce is a combination of multiple sub-fields that together represent a complete…
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How to Connect Live Agent Chat to Service Cloud Console
In this 10-minute guide, we’ll walk through the essential steps to set up Live Agent and integrate it into the Salesforce Service Cloud console. Following these best practices will have your team up and running with integrated chat support in no time. Before checking out this post check out How to Implement Salesforce Live Agent…
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How to Implement Salesforce Live Agent Chat effortlessly in Just 10 Minutes
Implementing Salesforce Live Agent chat on your website and Salesforce account takes just few minutes. But the benefits for your business are huge: With its robust tracking, integration, and analytics capabilities, Live Agent meets the needs of enterprises and SMBs alike. In this guide, you’ll walk through all the pivotal steps to effortlessly set up…
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Salesforce’s Sales Path: Your Blueprint for Sales Success
Sales Path, within the Salesforce ecosystem, is a tool specifically designed to guide sales representatives through the stages of the sales process. It provides a structured approach by displaying the key stages and fields for each step of the sales cycle. This feature is especially beneficial in ensuring that sales teams adhere to best practices…
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What is the sales process in Salesforce? How to Create
Introduction In Salesforce, the sales process refers to a series of stages and steps that a sales team follows to convert leads into opportunities and ultimately close deals with customers. By using a sales process, your sales reps can take potential customers from being unaware of their needs to purchasing your products or services to…
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Custom Links in Salesforce Lightning: A Comprehensive Guide
Introduction Navigating through Salesforce doesn’t have to be a daunting task. Enter Custom Links in Salesforce Lightning – an efficient, user-friendly feature that reduces unnecessary clicks and enhances user experience. By leveraging of the standard “Rich Text” component in Lightning App Builder, creating and integrating these custom links becomes a walk in the park. This…